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Our customer service hours are Monday-Saturday, 9am-7pm IST.

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    Frequently Asked Questions

    What types of tours do you offer?

    We offer a wide range of tours, including FIT, GIT, Honeymoon, Adventure trips, Cultural tours, Wildlife safaris, Trekking expeditions, Beach vacations, Camping Tours, Pilgrimage, Trade Fair Tours, Mice Tours and custom travel packages tailored to your preferences.

    How do I book a tour with your company?

    You can book a tour directly through our website, by calling our customer service, or by visiting our office. Simply choose your preferred package, provide your details, and secure your booking with a payment.

    Are your tours suitable for beginners or families?

    Yes! We offer tours for all types of travellers—whether you’re a first-time adventurer, a family with children, or an experienced thrill-seeker or Senior Citizen or Veteran Traveller. Our itineraries range from light activities to more intense adventures, and we can customize experiences to fit your needs.

    What safety measures do you have in place for adventure activities?

    Safety is our top priority. We ensure that all our guides are experienced and trained in first aid. We use high-quality equipment and follow international safety standards for all activities, including trekking, water sports, and wildlife encounters.

    What is your cancellation policy?

    Our cancellation policy varies depending on the tour package. Generally, cancellations made 20 days or more prior to departure may be eligible for a full refund, minus any processing fees. Please check the specific terms of your booking for detailed information.

    Do you offer group discounts or custom itineraries?

    Yes, we offer group discounts for larger bookings and can also create custom itineraries based on your group’s preferences and interests. Contact us directly for more details on custom travel plans.

    Do I need travel insurance for your tours?

    Yes, we highly recommend purchasing travel insurance for your trip, especially for adventure activities. It can cover unexpected cancellations, medical emergencies, and other unforeseen circumstances.

    What documents do I need to bring for my trip?

    You will need a valid ID or passport, depending on whether your trip is domestic or international. For some destinations, you may also need visas, permits, or other documents. We will guide you on the specific requirements for your tour.

    How do I prepare for an adventure tour?

    We provide detailed pre-departure information for each tour, including packing lists, fitness requirements, and weather conditions. Our team is always available to answer any questions you may have before your trip.

    Can I customize my travel experience?

    Absolutely! We offer flexible itineraries and can tailor your travel experience based on your preferences, whether it’s adjusting the length of stay, adding activities, or selecting specific destinations.

    Are there any all-inclusive packages available?

    Yes, we offer all-inclusive packages that cover accommodation, meals, local transportation, guided tours, and activities. Some packages also include flights and airport transfers.

    Can I travel with my family? Are there family-friendly options?

    Absolutely! We offer a range of family-friendly packages that include kid-friendly activities, accommodations with family suites, and entertainment for all ages. We can also recommend destinations and resorts that cater specifically to families.

    How far in advance should I book my leisure trip?

    We recommend booking 3 months in advance for the best rates and availability, especially during peak travel seasons. However, we can also accommodate last-minute bookings depending on the destination and availability.

    What destinations do you specialize in?

    We specialize in a wide variety of leisure destinations, including tropical beach resorts, European cities, exotic islands, cultural capitals, and scenic mountain getaways. Whether you want to relax, explore, or indulge, we have the perfect destination for you.

    What safety measures are in place for travellers?

    We prioritize your safety and follow all current travel advisories and health protocols, including COVID-19 guidelines. We also work with trusted local partners to ensure safe accommodation and transport.

    Do you provide visa assistance?

    Yes, we offer visa assistance for travellers, helping you with the application process, documentation requirements, and embassy appointments.

    What if I need to change or postpone my trip?

    We understand that plans can change. Depending on the booking terms, we can assist with rescheduling or modifying your itinerary. Additional charges may apply for last-minute changes, but we’ll help ensure a smooth process.

    How can I stay updated on new deals and offers?

    You can sign up for our newsletter or follow us on social media to stay updated on special deals, discounts, and travel inspiration.